When an Auckland home or business needs emergency flood cleanup, CleaningPro provides flood restoration and water damage restoration focused on fast water extraction, carpet and underlay drying, furnishing drying, and sanitising of affected areas. Our technicians monitor drying progress every 24–48 hours until carpets and furnishings reach the target moisture readings. Call 09 884 0343 or request a free Auckland quote.
Our technicians extract standing water, lift and dry carpet and underlay, dry affected furnishings and sanitise the affected rooms, using commercial dehumidifiers and air movers with drying progress checked on return visits. For a more complete recovery, customers often combine this service with mould remediation after water damage and carpet cleaning after flooding .
Carpet Drying & Water Damage Restoration
CleaningPro’s flood damage restoration scope combines rapid water extraction with controlled drying for carpets, underlay and furnishings, followed by sanitising of affected areas. Commercial dehumidifiers and air movers support the drying plan, and our technicians return to monitor progress every 24–48 hours until the agreed target moisture readings are reached.
Water Damage Restoration in Auckland
A lot of homeowners in Auckland have problems with water damage. It can happen when pipes burst in older homes or when spouting leaks during a stormy southerly. Water damage can have a big effect on your home and your peace of mind, whether it's a sudden downpour that floods a basement in West Auckland or a slow leak that quietly damages the gib in a Ponsonby bungalow.
The Hidden Dangers
Water can get into every nook and cranny, soaking walls and making the air damp and unhealthy. In Auckland's humid climate, mould can start to grow in as little as 36 hours. Walls get stained, carpets get soaked—sometimes beyond repair—and mould puts your health at risk. If your carpet or hard flooring is beyond saving after a flood, you may need to replace flood-damaged carpet or hard flooring entirely.
Why Careful Restoration Matters
Why Hire CleaningPro To Restore Your Flooded Property
We prioritise fast response to water damage calls, because early extraction reduces the risk of water migration to unaffected areas.
We hold a huge inventory of commercial-grade dehumidifiers and air movers . This ensures we can handle multiple jobs at a time. Our large inventory helps us finish the job quickly. We can install enough equipment to dry the flooded home.
CleaningPro's team of skilled technicians uses the latest equipment to assess and diagnose flood damage. We have thermo-hygrometers, thermal cameras, moisture sensors, and moisture meters . We can take these tools with us to quickly and accurately assess damage on-site.
Our advanced Rotovac 360i, water claw, and truck-mounted extractors are the best tools for water extraction. These machines can remove up to 91% of the water from carpets and underlays affected by floods. This helps the carpet dry much faster since you already remove most of the water.
We have large vehicles, e.g. The Mercedes Sprinter and the 23CBM Hino truck are larger than our competitors' vehicles. They often use smaller trucks like the Toyota Hiace.
Our flood restoration service vehicles can carry up to 20 blowers and 8 dehumidifiers at once. This drastically reduces our transportation costs and response time (as well as our working time at the site).
All teams are CleaningPro employees . This will save you the hassle of dealing with multiple contractors simultaneously. You will deal with one person all the time.
What Our Clients Are Saying
"Very impressive results, fair price."
"Great work, on time as promised, and a courteous and efficient operator."
"Really great communication. Cool as guy came and got things done. Had to revise price, but process was quick, smooth and still good pricing. Thanks so much"
"Great service cleaning oversize curtains and treating mould. Easy to deal with and responsive."
"Good staff and professional service"
"Hi Guys, thank you very much you were amazing, I phoned you at the last minute and you came asap and all finished for the time frame I needed. Grateful my venetians look like new."
Flood Restoration Process
The water damage clean-up process starts with a check of the water-affected carpets, underlay and furnishings, with moisture readings taken across the affected rooms so the drying plan matches what the materials actually need.
Inspection
Only a professional can truly assess the flood damage caused to your property. The inspection determines the volume of water damage. By sorting and categorizing the damage caused by water, we can create a plan to fix it effectively.
This damage is caused by the minimum absorption of water and moisture involving some part of a room. (In technical terms, the flood affects less than 5% of the total building.)
This damage involves moisture-affected walls and complete carpeting of a full room (5-40% water damage to the building).
This damage is one of the worst flood scenarios. The moisture soaks almost the entire building. In class 3 damage, the flooding affects the ceilings badly, impacting over 40% of the building.
This damage classification is a special category. It is important to use special drying tools and methods. This is necessary for surfaces like stone, hardwood, and concrete that have water damage.
Category 1 — Clean Water
This includes water damage from clean water sources. Broken or leaking water pipes and faulty flush tanks serve as examples. It is important to remember that category 1 water damage can worsen. It can turn into category 2 or category 3 damage if not fixed quickly.
Category 2 — Grey Water
This type of damage is more serious. It is caused by detergent from grey water. This can come from a dishwasher or spills from a washing machine. Contaminated water from toilet leakages also falls into this category.
Category 3 — Black Water
This is the most serious type of water damage. It involves dangerous chemicals and can cause diseases. People also call this black water flooding. Sewage, natural floods, and other types of stagnant water with dangerous microorganisms cause this kind of damage.
Water Removal From Your Property
We prepare water removal plans using our powerful vacuums and extraction pumps. The nature and type of equipment applied depends on the damage caused by water. Our top priority is to remove water to stop the possible growth of bacteria and mould.
Drying The Premises
After removing the damaging water from your property, the next step is to dehumidify. This will help dry out any remaining moisture. This is critical for restoration to be effective since moisture can result in the aggressive growth of rot and mould.
The drying process can take a number of days to accomplish, depending on the nature and extent of water damage. It also involves wet carpet drying.
Cleaning Of Household Items
Household items are the most delicate and easily affected by water damage. We take great care to thoroughly cleanse all household items and personal belongings. This cleaning is necessary to stop bacteria and mould from growing.
As a standard measure, we treat all affected personal clothing, drapery, and carpeting with antimicrobial chemicals for total decontamination. We use air scrubbers to eliminate dust and moisture in the air, which improves the building's air quality.
Restoration
The final step in flood restoration is restoring what the water damaged. CleaningPro's scope covers carpets, underlay and furnishings — browning treatment, underlay or carpet replacement, carpet repair and re-installation, and final antimicrobial treatment — so your floors and soft furnishings come back to life.
CleaningPro's scope on a flood job is the water extraction, the carpet, underlay and furnishing drying, and the sanitising that follows. Building reinstatement work is quoted separately and is not part of this service.
In certain water damage situations, the leakage can remain undetected for a long time. This is more relevant to minimal water leakages in drainage pipes or roofs. Such leaks allow the free growth of mould in confined spaces like the ceiling. In such cases, the restoration process is much more laborious and time consuming.
Acting Fast Is Important
Many people know that water damage can be a significant issue. However, few understand the risks of deep cleaning.
You should take precautions. Remove all damp or wet items right after an incident. This way, you won't worry about breathing contaminated air later!
No matter what kind of disaster hits your home, like flooding or broken pipes, you must act quickly. It is important to remove anything that is underwater within 24 to 72 hours .
Flood Restoration Prices
All prices are exclusive of GST
- Water extraction, cleaning & sanitising: $22 per sqm (min charge $330 i.e. 15 sqm) per property.
- Commercial dehumidifier, supplied and monitored by our technicians: $109 per night.
- Air mover / carpet dryer, supplied and monitored by our technicians: $43 per night.
- Site inspection: $88 each visit per property (up to one hour).
- Drying equipment delivery/pick up: $88 per visit.
There might be other charges depending on the type of flood and material affected. This includes:
- Browning treatment
- Cleaning
- Taking out the trash
- Replacing the underlay or carpet
- Antimicrobial treatment
- Carpet repair or installation
- Any necessary building work
Note: For water extraction after hours, we charge time and a half (i.e. extra $11 per m²).
For contaminated water (category 2 or 3 flooding), we may charge $33 to $55 per square meter. The price depends on how much damage there is. For flood restoration jobs, a cancellation fee of $330 will apply if you cancel the job after booking.
The extent of the flood damage to your home will dictate how long it takes for things to dry out. Drying a carpet with dehumidifiers and air dryers usually takes 2 to 3 days . Other surfaces in the building may take 5 days or more .
Our technicians visit every day during recovery efforts, so you'll get updates as soon as we know anything new about the progress of the cleanup.
Please check our carpet cleaning service and Mould Remediation service as well.
- For properties requiring extra efforts will result in +25%.
** Parking is the customer's responsibility, where parking is not available, the customer will pay the costs incurred by parking.
Frequently asked questions
Once our staff reviews the damage thoroughly, CleaningPro's specialists follow strict IICRC industry standards—involving water extraction, carpet and furnishing drying, antimicrobial cleaning, and final restoration—to restore your carpets and furnishings to safety.
Our Flood Restoration Work
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Mould Remediation
Carpet Cleaning
Fire Restoration
Don't Wait. Act Fast.
Water damage gets worse by the hour. Call CleaningPro on 09 884 0343 now.
Need urgent flood restoration support? Call CleaningPro on 09 884 0343 for Auckland help.
For major flood restoration jobs, CleaningPro can coordinate specialist restoration support for Auckland properties.
